Quality Control Manager

• Ensure that the quality control programs are stablished and maintained in alignment with the business needs and that they conform to all applicable company and customer requirements.
• Ensure that all external and internal requirement are met before our product is delivered to our customers.
• Define quality procedures in conjunction with operations staff and perform training.
• Create and document inspection criteria and procedures to align objectives with company goals.
• Acquire and manage resources, as well as lead process and culture improvements.
• Develop and manage relationships and partner with customers, collaborators, peers, partners, suppliers, and direct reports.
• Supervise direct reports across multiple shifts; including but not limited to ensuring shop inspection coverage, time keeping approvals, vacation scheduling, overtime management, coaching and or counseling activities.
• Develop and conduct applicable training, including quality measurement equipment.
• Ensure adherence to all applicable business and quality processes and procedures such as FAR, DoD, Export Control, ITAR, NADCAP, ISP9001, AS9100, AS9102 and customer contractual requirements.
• Lead improvement activities for product quality, delivery, cost and safety and support continuous improvement initiatives.
• Champion 5S activities for assigned area.
• Coordinate and provide day-to-day quality support and enforce compliance among production teams.
• Assist in the development and implementation of company SOPs and best practices in correlation with quality requirements.
• Develop and maintain a calibration program for all measurement and test equipment for Prototek, including customer supplied items.
• Collect and analyze quality data reports on a scheduled and/or requested basis.
• Maintain database utilized for nonconformance report creation and/or data analysis or quality records.
• Lead by example, by wearing all required PPE.
• Perform other duties as assigned.

• Advanced knowledge of Quality Management System (ISO9100, AS9100, ISO13485 etc.)
• Proficient knowledge of various measuring devices including Traditional CMM, Portable CMM, Vision Systems, Lazer Scanning layout and hand gages.
• Proficient problem-solving skills using a variety of root cause analysis tools (A3, 8D, DMAIC, etc.)
• Proficient knowledge to manage projects and schedules for successful outcomes.
• Proficient knowledge of machining, metal forming, and mechanical assembly processes.
• Proficient knowledge of industry materials, applications, and technologies.
• Proficient knowledge of reading and interpreting prints, specifications, and other technical data.
• Proficient knowledge of ERP systems: preferably Mie Trak
• Proficient computer literacy, including Microsoft Office and variety of Inspection Equipment (CMM, Faro Arm, and Keyence vision systems) and programs like PC-DMIS, Calypso etc.

• Demonstrate leadership by approaching work positively and influencing and guiding colleagues. Demonstrate effective written and verbal communication skills to tactfully manage interactions with internal and external customers and colleagues.
• Grasp intermediate concepts, anticipate possible problems, and generate creative approaches with high-level problem-solving skills.
• Demonstrate motivation and adaptability to achieve individual and company goals.
• Take a strong focus to accuracy and detail of work.
• Organize, prioritize, and manage multiple projects in a cross-functional environment.
• Exercise sound judgment to identify problems and facilitate a process to solve problems consistent with company standards, practices, policies, or government law.
• Demonstrate time and priority management skills to boost departmental productivity and efficiency.
• Demonstrate flexibility and resilience in response to constraints, failures, and adversity.
• Show willingness to be a change agent and lead continual change initiatives.
• Display and foster integrity and honesty through the promotion of mutual trust and respect.

• High School diploma or GED required.
• Degree in Manufacturing, Engineering, Quality, or related technical field preferred.
• 10+ years’ experience in a quality inspection role.
• 10+ years’ experience in manufacturing industry required, preferably in a precision tolerance machining/metal forming environment.
• 10+ years in a leadership/supervisory role.
• Prototyping experience preferred.
• ASQ Certified Quality Inspector Certification preferred.

• 1^st shift work schedule: 5 – 9-hour shifts (45-hour work week)
• Overtime as necessary (including occasional weekends if needed)
• Flexible scheduling in agreement with manager
• Travel: local between buildings

• Career advancement opportunities
• Flexible Schedule
• Competitive pay scale
• Paid time off (PTO) starting at 80 hours with annual increase for each year of service
• 9 paid Holidays annually
• Education reimbursement program
• Health, dental, vision, life and short-term disability insurance
• Company paid life and long-term disability insurance
• Employee Assistance Program (EAP)
• 401(k) match: 100% of 3% and 50% for 4% and 5%

We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender, gender identity, veteran status, disability, or any other protected class.

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We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 603-746-2001 or email us: HR@PROTOTEK.COM. You may also write to us and we will be happy to assist you with the application: Prototek, 205 Pine St., Hopkinton, NH 03229